Refunds & returns

30-day refund guarantee

If you're not happy with your order, contact us within 30 days of delivery and we'll make it right.

Damaged, faulty or not as described

Send us your order number and a photo of the problem. We'll send a free replacement or give you a full refund, whichever you prefer. You won't need to send the item back.

Changed your mind

You can return unused items in their original condition within 30 days of delivery for a full refund of the item price. Contact us first and we'll give you the return address. You pay the return shipping unless the item was faulty or not as described.

How refunds are paid

Once we receive your return, or approve your claim for a damaged item, we'll refund your original payment method within 5 business days. PayPal or your bank may take a few extra days to show it.

Your legal rights

This policy doesn't affect your statutory rights under the consumer law of your country.

Contact

Reach us through our contact page. We reply within 1 business day.